Analytics: Anonymized usage statistics to improve our service
Cookies: Essential cookies for service functionality and optional analytics cookies
File Security & Encryption
Your files are protected with industry-standard security measures:
HTTPS Encryption: All files are encrypted in transit using TLS/SSL encryption
At-Rest Encryption: Files stored on our servers are encrypted using AES-256 encryption
Secure Processing: Conversions happen in isolated, secure environments
No Human Access: Your files are processed automatically without human intervention
Secure Infrastructure: Hosted on enterprise-grade cloud infrastructure (Supabase/AWS)
24-Hour File Deletion Policy
ALL files are automatically deleted within 24 hours - no exceptions
We prioritize your privacy. Regardless of whether you're a free or paid user, we do not offer permanent file storage.
All Users (Free & Paid):
Original Uploaded Files: Deleted immediately after conversion completes
Converted Files: Available for download for up to 24 hours, then automatically deleted
Manual Deletion: You can delete files earlier from your dashboard at any time
Automated Cleanup: System runs cleanup processes every hour to ensure files don't persist
Why 24 Hours?
This timeframe gives you ample time to download your converted files while ensuring your data doesn't remain on our servers longer than necessary. This is our commitment to your privacy.
Data Retention Summary
Data Type
Retention Period
User Control
Original uploaded files
Deleted immediately after conversion
Automatic
Converted files
Maximum 24 hours
Manual delete anytime
Account data
While account is active
Delete account anytime
Billing information
7 years (legal requirement)
Contact support
Analytics data
Anonymized, 2 years
Opt-out available
Third-Party Services
We use trusted third-party services to provide our functionality:
Stripe: Payment processing (PCI-DSS compliant, we never see your card details)
Supabase: Secure file storage and database hosting (encrypted at rest and in transit)
CloudConvert: Document conversion processing (GDPR compliant, files deleted after conversion)
Analytics Services: Anonymized usage statistics (you can opt out)
All third-party providers are carefully vetted for security and privacy compliance.
Data Access & Sharing
We do not share, sell, or access your personal documents:
No Selling: We never sell your data to advertisers or third parties
No Human Access: Your files are processed automatically without human review
Limited Sharing: We only share data when legally required (court orders, subpoenas)
Service Providers: Third-party processors (Stripe, CloudConvert) access data only for service delivery
Anonymized Analytics: We may use aggregated, anonymized data for service improvement
Your Privacy Rights (GDPR/CCPA)
Under GDPR (EU) and CCPA (California), you have the following rights:
Right to Access: Request a copy of all personal data we hold about you
Right to Delete: Request deletion of your account and all associated data
Right to Rectify: Request correction of inaccurate personal data
Right to Portability: Receive your data in a machine-readable format
Right to Opt-Out: Disable analytics tracking and marketing communications
Right to Object: Object to processing of your data for specific purposes
Right to Withdraw Consent: Withdraw consent for data processing at any time